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Field-Worker Security

Your home health field workers are your biggest security liability — or your strongest defense.

Take our free 3-minute compliance audit to score your home health agency's field-worker MFA, device hardening, and EHR access monitoring across Homecare Homebase, WellSky, MatrixCare, Axxess, and any other platform you run.

Field workers access EHRs from uncontrolled locations — patient homes, coffee shops, libraries — without the network controls your office has.

Lost or stolen devices leak months of cached patient data. Without remote lockdown, an old phone or tablet can be a breach waiting to happen.

Multi-platform EHRs need unified MFA. Homecare Homebase, WellSky, MatrixCare — each platform has different access logs. You need one system watching all of them.

The ShieldForce Mobile Field-Worker Security Protocol™

Built to protect field-worker access to any EHR platform. From the moment a field worker logs in from a patient's home to the moment they're offboarded, every access point is monitored and controlled.

EHR Platform Compliance Monitoring

Monitor field-worker access across Homecare Homebase, WellSky, MatrixCare, Axxess, and other platforms your agency runs. Detect unauthorized access attempts in real time.

Hardware-Backed Remote MFA

Multi-factor authentication that works offline and doesn't depend on carrier networks. Field workers can authenticate even in areas with poor connectivity.

Unencrypted Device Lockdown

If a device is lost or stolen, immediately revoke EHR access and wipe locally cached patient data before it can be accessed.

Home Health Field-Worker MFA & EHR Compliance Audit

Six questions covering field-worker MFA, EHR monitoring, and device security. Takes about three minutes.

1. Is multi-factor authentication (MFA) enforced for field workers accessing your EHR from tablets, phones, or laptops?
2. Which EHR platforms do your field workers use, and can you monitor access across all of them?
3. Are field-worker devices encrypted and remotely lockable if lost or stolen?
4. If a field worker's device is lost, how quickly can you revoke their EHR access?
5. Are home office Wi-Fi networks separated from clinical access networks?
6. Do you have a documented incident response plan for field-worker device compromise or loss?

Standard IT Vendor vs. ShieldForce

A standard IT vendor focuses on network security. It doesn't understand field-worker workflows or the specific weak points in Homecare Homebase and WellSky integrations.

Standard IT VendorShieldForce Home Health Program
SLA response time to lost deviceManual, hours to daysAutomatic, under 15 minutes
EHR platform monitoring breadthSingle platform onlyAll EHR platforms in use
MFA deployment for field staffOptional; IT-managed per userEnforced across all field roles
Lost device responseManual lockdown requestAutomatic device lockdown & wipe
Wi-Fi network isolationNo separation between networksClinically separated networks with access controls

Common questions

What is field-worker MFA and why does home health need it?

Field workers in home health access patient records from tablets, phones, and laptops in patients' homes. Multi-factor authentication ensures that even if a device is lost or credentials are compromised, attackers cannot log in without a second authentication step.

Does this work across all EHR platforms home health agencies use?

Yes. ShieldForce monitors and protects field-worker access across Homecare Homebase, WellSky, MatrixCare, Axxess, and other EHR platforms. The MFA layer sits between the user and the EHR, regardless of platform.

What happens if a field worker loses their device?

ShieldForce can remotely lockdown or wipe lost devices, preventing access to cached patient data. Offboarded workers are immediately removed from all EHR access, even if they still have a physical device.

How does this affect the patient experience in home health?

It doesn't interrupt patient care. Field workers still log in the same way, but with an added security step. Documented incident response also improves your home health agency's defensibility in a compliance review.

Protect your field workers before they become your breach vector.

Get your compliance score, understand your gaps, and see how ShieldForce's field-worker MFA and EHR monitoring closes them.