Which ShieldForce package includes MDR?

MDR (24/7 SOC) is included in the Secure My Enterprise package at $400/user/month. The Secure My Mid-Sized Business package includes EDR + XDR, and the Secure My Small Business package includes EDR.

Services EDR / XDR / MDR

EDR / XDR / MDR: Stop Threats Before They Spread

Behavioral threat detection and fully managed response across every device, cloud service, and identity in your environment with automatic ransomware rollbacks and 24/7 SOC coverage.

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24/7

SOC Coverage (MDR)

<1 min

Mean Time to Contain

100%

Automatic Rollback on Ransomware

MITRE

ATT&CK Mapped Detections

Endpoint Detection & Response (EDR)

Real-time behavioral monitoring and automated containment on every device in your fleet: laptops, desktops, servers, and remote endpoints.

Cybersecurity Fitness Score

A continuous risk score for every endpoint so you always know your weakest points.

Anti-Ransomware with Automatic Rollbacks

Detects encryption behaviour in real time and instantly rolls back affected files. No manual recovery needed.

Antivirus & Anti-Malware

Enhanced signature-based detection combined with behavioral heuristics to catch known and unknown threats.

Behaviour-Based Detection

Goes beyond signatures to detect novel malware and living-off-the-land attacks based on what a process does, not just what it is.

MITRE ATT&CK® Visualization

Automated mapping and visualization of every attack chain against the MITRE ATT&CK framework with plain-English interpretation.

Full Threat Containment

Endpoint quarantine with a single click (or automatically) to stop lateral movement cold.

Search for Indicators of Compromise (IoCs)

Hunt for known bad hashes, IPs, domains, and behaviors across your entire fleet at once.

Remote Device Wipe

Permanently wipe a lost or compromised device remotely to protect sensitive data.

Extended Detection & Response (XDR)

Correlates threat signals across endpoints, identity, email, and Microsoft 365 apps, surfacing attacks that endpoint-only tools are blind to.

Cross-Platform Threat Telemetry

Aggregates signals from endpoints, identity providers, email, and Microsoft 365 apps into a unified threat timeline.

Remediation & Isolation

Automatically isolates compromised identities and endpoints across your cloud environment the moment a threat is confirmed.

AI-Guided Analysis

AI surfaces the most critical threats first and suggests remediation steps, reducing investigation time from hours to minutes.

Advanced Threat Investigation

Full attack story reconstruction so analysts can trace every step an adversary took through your environment.

Advanced Threat Containment

Multi-layer containment spanning endpoints, accounts, email, and cloud services simultaneously.

URL Filtering

Blocks malicious URLs in real time across browsers and email clients, preventing credential phishing and drive-by downloads.

Managed Detection & Response (MDR): 24/7 SOC

The ShieldForce Security Operations Centre monitors your environment around the clock, investigating every alert so your team never has to. No alert fatigue. No missed detections at 2 AM.

Always-On Monitoring

SOC analysts actively monitoring your environment 24 hours a day, 7 days a week, 365 days a year.

Rapid Triage & Response

Every alert is triaged by a human analyst. Confirmed threats are contained immediately, not queued for your team to review in the morning.

Proactive Threat Hunting

SOC analysts proactively hunt for IoCs and adversary TTPs across your environment, finding threats before they trigger alerts.

Which Tier Is Right for You?

EDR, XDR, and MDR are included across ShieldForce packages. Choose the coverage level that matches your organization's size and risk profile.

Feature	Small Business $60/user/mo	Mid-Sized Business $120/user/mo
EDR (Behavioral Detection + Auto Rollback)
Cybersecurity Fitness Score
MITRE ATT&CK® Visualization
Remote Device Wipe
IoC Search Across Fleet
XDR (Cross-Platform Correlation)	—
AI-Guided Threat Analysis	—
URL Filtering	—
Advanced Threat Containment	—
MDR: 24/7 SOC Coverage	—	—
Proactive Threat Hunting	—	—

Who Needs EDR / XDR / MDR?

Healthcare & HIPAA

Patient data is the most targeted data in the world. EDR + XDR gives you the behavioral detection and cross-system visibility required to meet HIPAA Security Rule requirements and defend against ransomware groups that specifically target healthcare.

Financial Services

Regulated financial firms face strict requirements around incident detection and response times. Our MDR SOC can serve as your documented 24/7 monitoring program for auditors.

SMBs Without a Security Team

Most small and mid-sized businesses don't have a dedicated security analyst or a SOC. ShieldForce EDR and MDR give you enterprise-grade detection and response without needing to hire for it.

Frequently Asked Questions

What is the difference between EDR and XDR?

EDR monitors and responds to threats on individual endpoints. XDR extends coverage to correlate signals across endpoints, email, identity, and cloud apps like Microsoft 365, detecting attacks that endpoint-only tools miss entirely.

Do I need MDR on top of EDR and XDR?

MDR adds a 24/7 human SOC to the automated detection layers. If your team lacks capacity to investigate and respond to alerts around the clock, MDR closes that gap and ensures no threat goes unaddressed.

Which package includes MDR?

MDR (24/7 SOC) is included in the Secure My Enterprise package ($400/user/month). Mid-Sized Business includes EDR + XDR ($120/user/month). Small Business includes EDR ($60/user/month).

What is MITRE ATT&CK visualization?

MITRE ATT&CK is the globally recognized framework that maps adversary tactics and techniques. ShieldForce automatically maps and visualizes every attack chain against this framework with plain-English interpretation, so you understand exactly what happened and what to do next.

How does automatic ransomware rollback work?

ShieldForce EDR monitors file activity in real time. If ransomware encryption behavior is detected, the endpoint is quarantined immediately and files are automatically restored from protected shadow copies. No full backup restore required.

Ready to see EDR / XDR / MDR in action?

Get a personalized demo and see how quickly we can deploy multi-layer endpoint protection across your organization with no rip-and-replace of your existing tools.

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